SHOP BY FIT
SHOP BY CATEGORIES
Can I alter my data by myself?
If you are logged in to your customer account, you can edit your personal information (name, date of birth, email address, and phone number) in your profile under 'Profile & Security.'
You can change your address details during your next order. Simply enter the desired delivery or billing address during the checkout process.
Unfortunately, it is no longer possible to change an address after an order has been placed. But don’t worry! If you accidentally order to the wrong address, the package will automatically be returned to us and your payment will be refunded. In the meantime, you can, of course, reorder your desired items to the correct address.
If you change your personal details, you will always receive a confirmation email.
Was this answer helpful?
Your feedback is very important to us. It helps us improve.
Find more answers here
Find more answers here
Customer care
Haven't found the answer you're looking for?
Find your answer in just a few clicks or contact us for further support.
Chat with us
Get 24/7 help from our Chatbot and avoid waiting times.
Give us a call
Call us for free (Mon-Fri 9am-6pm, Sat & public holidays 9am-6pm)